Last Updated: July 20, 2026

Thank you for shopping with us. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• If there is any delay in processing your order, we will notify you via email or phone.

Shipping Time

Estimated delivery times may vary depending on your location:

• Local Orders: 2–5 business days
• International Orders: 5–15 business days

Please note that delivery times are estimates and may be affected by weather conditions, customs clearance, or courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

If your store offers free shipping, it will be displayed during checkout when applicable.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number (where available) so you can monitor the status of your shipment.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and provide an appropriate solution whenever possible.

Customs and Import Duties

For international orders, customers are responsible for any customs duties, import taxes, or additional fees imposed by their country's customs authorities.

Delivery Delays

Unexpected delays may occur due to circumstances beyond our control, including severe weather, public holidays, customs inspections, or courier service disruptions.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our Contact Us page or by using the contact information provided on our website.